Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Current UNC Health employees, please log-in to Employee Self Service to view open jobs, apply for open jobs, and set up your Talent Profile. Creating your Talent Profile will allow you to add credentials, education, and employment history. Once created, your Talent Profile can be used to quickly and efficiently move through the job application process for current and future job applications.

Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.

** Please note: Due to the recent switch in our HR and application systems, our HR team is working hard towards implementing a new and improved, mobile friendly Employee Referral solution expected to launch this Summer. In the interim, we ask that you submit your employee referral by filling out this form. Please ensure that you submit your referral before your referral has applied. For applicable positions, learn more here. Thank you for your patience during this transition.

Need further assistance? Please submit a request through the myHR Portal.

Quality Assurance Coordinator

Job ID: 4592
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Implements and evaluates planned education, training and development programs and audits for the laboratory department.


Responsibilities:
1. Coordinates orientation of new employees and student laboratory rotations. Maintains orientation manuals and recommends changes. Standardizes education protocols among departments to include Suburban and offsite laboratories.
2. Works closely with leadership team, Laboratory Safety Officer, and Medical Director of Laboratory to assist in the process of identifying needs and planning education, training and development programs.
3. Implements and evaluates planned education, training and development programs.
4. Ensures regulatory/compliance readiness through education, updates and special focus.
5. Serves as the laboratory's representative for communication with assessors from outside regulatory agencies during assessments.
6. Creates policy and procedures; ensures that document control and the R: drive is kept current and correct.
7. Creates initiatives to increase compliance of core measures. Establishes and utilizes mechanisms for continuous quality improvements.
8. Develops and implements internal audits. Monitors and analyzes aggregated and comparative data; identifies potential performance improvements needs.
9. Research data for internal and external benchmarking and performance improvements. Assist staff in problem solving utilizing performance improvement methodologies.
10. Participates in root cause analysis and assist in follow up with manager and involved staff.
11. Serves as a liaison/facilitator with hospital departments, schools and committees. Serves as a liaison between phlebotomy schools, MT/MLT and CT schools and healthcare educators.


Other Information

Other information:
Education Requirements:
● Bachelor's degree in relevant field. from four-year college or university; and two years related experience and/or training; or equivalent combination of education and experience.
Licensure/Certification Requirements:
● ASCP , MT(AMT) , MT(ASCP)
Professional Experience Requirements:
● If a Bachelor's degree, two (2) years of related experience and/or training.
● If an Associate's degree, six (6) years of related experience and/or training.
● If a high school diploma, ten (10) years of related experience and/or training.
Knowledge/Skills/and Abilities Requirements:
● Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex Lab Administration 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Share: mail
Testimonial: Alan Ulrich image
Testimonial: Alicia Crutchfield image
Testimonial: Erik Hernandez image
Testimonial: Melissa Veg image
Testimonial: Ray Olivo image
Testimonial: Trent Abraham image
Testimonial: Yessenia Rodriguez image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.