Clinical Support Tech I - 6 HV/ Cardiovascular Surgical Stepdown Unit - Rex

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

The cardiovascular surgical stepdown unit is located on the sixth floor of the North Carolina Heart and Vascular hospital located on Blue Ridge Road in Raleigh, NC. Recent expansion from 24 to a 32-bed unit to accommodate volume increases due to our tertiary specialization.

6 HV stepdown specializes in the care of the cardiac surgical patient, vascular surgical patient, structural heart patient, and cardiac medical patient with quality metrics that support Magnet designation.

The design of 6 HV allows for quick access to resources within each workstation. The rooms are all equipped, GE bedside monitors and wall mounted computers for easy access electronic charts, and ceiling lift rails in each room.

Support –quick access to cardiac surgery APP’s, floor assigned pharmacists, multidisciplinary support through daily rounds, and a consistent case management team that follows surgical patients from surgery to discharge evaluating discharge needs daily. The pharmacy concierge delivery program ensure patients have important medications delivered to the bedside before discharge.

We provide an environment that supports personal and professional growth with opportunities to advance up the clinical ladder and support system for new graduate nurses.

UNC/Rex Accomplishments

UNC REX Healthcare is proud of the many ways that our efforts to provide excellent patient care, be a good community partner and honor a quality workforce are recognized.

• UNC REX Hospitals was honored as one of the 100 great hospitals in America by Becker’s Hospital.
• UNC REX is nationally ranked by U.S. News & World Report
• Earned the first Centers for Medicare and Medicaid Services (CMS) Five-Star rating, placing UNC REX in the top 9% of U.S. Hospitals.
• UNC REX is the only hospital in NC to receive straight “A” grades since The Leapfrog Group began a national hospital safety scorecard in 2012, making UNC REX one of only 68 hospitals nationwide to have earned this distinction.
• Business North Carolina ranked UNC REX Healthcare #1 Best Hospital in the state of N.C.
• UNC REX awarded BCBSNC Blue Distinction Specialty Care designation for bariatric surgery, cardiac care, knee & hip replacement, spine surgery and maternity care.
• US News & World Report released its 2017-2018 Best Hospitals rankings. UNC REX was graded as “High Performing” in nine procedures and conditions including Abdominal Aortic Aneurysm Repair, Aortic Valve Surgery, Colon Cancer Surgery, Chronic Obstructive Pulmonary Disease (COPD), Heart Bypass Surgery, Heart Failure, Hip Replacement, Knee Replacement and Lung Cancer Surgery.
• Centers for Medicare and Medicaid Services (CMS) Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey star ratings, which measures patients’ experiences with home health agencies, awarded Rex Nursing and Rehabilitation Care Center of Raleigh and Apex a Five-Star rating for overall quality.
• WRAL awarded UNC REX Best Hospital by the Voters’ Choice Awards.
• Magnet designation for the last 16 years.
• Press Ganey Guardian of Excellence award – 2019, 2020.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
Professional Experience Requirements:
● One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex 6 HV/CV Stepdown 

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Schedule: Variable

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No