Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Current UNC Health employees, please log-in to Employee Self Service to view open jobs, apply for open jobs, and set up your Talent Profile. Creating your Talent Profile will allow you to add credentials, education, and employment history. Once created, your Talent Profile can be used to quickly and efficiently move through the job application process for current and future job applications.

Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.

** Please note: Due to the recent switch in our HR and application systems, our HR team is working hard towards implementing a new and improved, mobile friendly Employee Referral solution expected to launch this Summer. In the interim, we ask that you submit your employee referral by filling out this form. Please ensure that you submit your referral before your referral has applied. For applicable positions, learn more here. Thank you for your patience during this transition.

Need further assistance? Please submit a request through the myHR Portal.

Business Intelligence Analyst - Physician Ins Billing and Foll

Job ID: 5612
Location: Chapel Hill, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


The Business Intelligence Analyst (BIA) provides data-driven insight with operational and financial analyses to enhance organizational decision-making.

This position will be supporting the Physician Insurance Billing and Follow Up department. This position will also frequently interact with other closely related operational business units, such as: the Physician Cash Management department, the Physician Coding department, and others.

The primary responsibilities for the Business Intelligence Analyst include healthcare revenue cycle analytics, development of new operational analytics assets, maintenance of existing assets, project management within our department, and communications.
Ideal candidates would have the attributes listed below.


  • PB Resolute Billing module in EPIC
  • Operational workflows within our business unit
  • Points of intersection between our business unit's workflows and those of other business units
  • Relevant universes in Business Objects where Physician Billing data can be found

Application proficiencies:

  • Tableau
  • Business Objects
  • MS Excel & Access
  • Epic workbench reports
  • OneNote
Soft skills:

Ability to help others understand the nuances of the data affecting operational decisions ("telling a story with data").

Other Information
Education Requirements:
● Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Two (2) years of experience in healthcare business intelligence and analytics.
Knowledge/Skills/and Abilities Requirements:
● BI Technical: Proficiency of BI data and query tools. Self-directed insightful analytics and synthesis. Proficient use of financial, market, clinical, operational datasets. Understand clinical coding & grouper methodologies. Proficiency in clinical cohort analysis. Advanced Excel Pivot table skills. Broad knowledge of data warehouses, data marts and business intelligence solutions (prev experience with SQL, Business Objects, decision support systems, Epic or Clarity Report development a plus). Ideas and Impact: Distill insight from analysis. Go beyond obvious. Prioritize analyses. Use clear logic to design and sanity check analysis. Conduct complex modeling. Demonstrate understanding of client problem and need analysis. Perform accurate analysis. Project Management: Majority of projects can act with independence and self-direction. Manage project and team expectations. Ask for help when needed. Understand project management framework and work planning. Organizational Influence: Project self-assurance and establish credibility. Use concise and effective written communication. Write effective slides. Contribute valuable well-timed comments in team meetings. Actively listen to others. Customer Service: Show business sense in approach to customers. Show sensitivity and commitment to customers. Be highly responsive. Maintain confidentiality. Build strong relationships with internal groups.
Job Details

Other information:

Legal Employer: NC Health

Entity: Shared Services

Organization Unit: Physician Ins Billing and Foll 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC: Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
Share: mail
Testimonial: Alan Ulrich image
Testimonial: Alicia Crutchfield image
Testimonial: Erik Hernandez image
Testimonial: Melissa Veg image
Testimonial: Ray Olivo image
Testimonial: Trent Abraham image
Testimonial: Yessenia Rodriguez image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.