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Regional Manager Population Health Clinical Services

Job ID: 6361
Location: Morrisville, NC
Facility/Division: UNC Physicians Network
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Responsible for regional management of a large and diverse team of care management professionals including Care/Case Managers, Registered Dietitians, Care Coordinators, and other clinical staff. Works in collaboration with multiple stakeholders to implement evidenced based guidelines, efficient workflows, and strategic initiatives to advance high quality/low cost health care delivery.

1. Responsible for driving regional success, utilizing effective analytics and reporting, optimizing performance, and developing and implementing population health services that positively impact patient outcomes and utilization of health care resources.
2. Responsible for day-to-day management and supervision of centralized and embedded care management staff. Responsible for recruitment, training, and retention of qualified RN and LCSW Care/Case Managers, Registered Dietitians, Care Coordinators, and other clinical staff.
3. Establishes efficient workflows, policies and procedures, and documentation standards. Implements evidence based guidelines for effective caremanagement, including patient outreach, education, care transitions, and appropriate referrals to promote care plan adherence and transition to self-management.
4. Establishes a multidisciplinary care team model which encourages active participation from all members. Development of educational and marketing materials to promote client and provider engagement.
5. Responsible for implementing quality programs based on Lean Methodology and Hoshin planning to achieve or exceed agreed upon organizational goals.
6. Leads and participates in UNC HCS committees related to high quality/low cost health care, internal and external provider relationships, and value-based contracts.
7. Responsible for maintaining current skills through self-development and relevant education. Identifies trends and responds proactively to changes in the health care market place.
8. Maintains compliance with governmental and regulatory agencies.

Other Information

Other information:
Education Requirements:
● Requires BSN, MSW or related health care licensure
Licensure/Certification Requirements:
● Appropriate licensure
Professional Experience Requirements:
● Requires three years of management experience leading multidisciplinary teams, previous care management and clinical management experience. Excellent leadership, organization, communication, and interpersonal skills required.
Knowledge/Skills/and Abilities Requirements:
● Language Skills: Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints. Ability to make effective and persuasive presentations on controversial or complex topics to top management, public groups, and/or boards of directors. IT Skills: Ability to develop reports and spreadsheets, analyze data and monitor trends.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.

Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network

Organization Unit: Pop Health-UNCPN Care Mgmt 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

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