*Important Notice:
Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
- Positions are only open current UNC Health employees.
- Please be sure to have your employee ID number and UNC Health email address available.
Current UNC Health employees, please log-in to Employee Self Service to view open jobs, apply for open jobs, and set up your Talent Profile. Creating your Talent Profile will allow you to add credentials, education, and employment history. Once created, your Talent Profile can be used to quickly and efficiently move through the job application process for current and future job applications.
Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.
** Please note: Due to the recent switch in our HR and application systems, our HR team is working hard towards implementing a new and improved, mobile friendly Employee Referral solution expected to launch this Summer. In the interim, we ask that you submit your employee referral by filling out this form. Please ensure that you submit your referral before your referral has applied. For applicable positions, learn more here. Thank you for your patience during this transition.
Need further assistance? Please submit a request through the myHR Portal.
Patient Access Intake Specialist - Patient Access Rex ED
Job ID: 5613
Location: Raleigh, NC
Facility/Division: Shared Services
Status: Per Diem
Shift: Night Job
Job Description
Description
Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
JOB SUMMARY
This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets
for process accuracy and timeliness.
This position is for Tuesday nights, 6:45pm - 7:15am
DESCRIPTION OF JOB RESPONSIBILITIES
Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.
Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.
Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.
EDUCATION REQUIREMENTS
High School Diploma or GED
LICENSURE/CERTIFICATION REQUIREMENTS
PROFESSIONAL EXPERIENCE REQUIREMENTS
Requires two (2) years of patient access, patient registration, scheduling, or insurance authorization experience
Other Information
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Patient Access Rex ED
Work Type: Per Diem
Standard Hours Per Week: 12.00
Work Schedule: Night Job Tuesday 6:45pm - 7:15am
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: No
Diversity Statement
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
Equal Employment Opportunity
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.
UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.
