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Clinic Manager II - Front End Operations

This job posting is no longer active.

Job ID: 6430
Location: Chapel Hill, NC
Facility/Division: UNC Faculty Physicians
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Clinic Manager will be directly overseeing staff and clinic front end operations in some outpatient clinics and also work alongside of existing clinic leadership in other outpatient clinics at the medical center to support standard work and best practices. Experience with outpatient clinic operations and front end workflows is highly preferred. This Clinic Manager is responsible for some budget, purchasing, personnel, compliance and facilities planning functions at the clinical practice level. Incumbents directly or indirectly supervise the non-medical employees in the assigned clinic. This position is the highest administrative position within the clinic setting and serves as a management team member/partner with the clinic medical director and clinic nursing director.


Responsibilities:
1. Monitors quality of work product for work unit/sector. Leads in change efforts for improvement in work quality. Aligns work unit goals with organizational strategic direction. Participates in formation of strategic goals at the departmental level. Demonstrates corporate citizenship by participating in activities external to assigned work unit/departments. Demonstrates active support of organizational initiatives. Accesses and utilizes appropriate administrative/clinical/financial systems. Acquires and maintains quantitative skills for data analysis. Creates an educational environment conducive to learning.
2. Leading People - Leads people toward meeting the organization's vision, mission, and goals. Ensures that departmental goals match those of the organization and that resources are allocated to meet priorities. Establishes an environment that creates incentives for, and eliminates barriers to, a team environment. Articulates common goals and communicates how individual roles contribute to team success.
3. Leading Change - Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. Takes action to ensure that employees fully understand their roles, responsibilities and performance standards/expectations and provides ongoing feedback and support. Treats everyone in a manner that demonstrates fairness and consistency. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
4. Results Driven - Exceeds departmental and organizational goals and customer expectations. Participates in decision making that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Consistently conveys that customers are the highest priority. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor budgetary responsibilities.


Other Information

Other information:
Education Requirements:
● Master's degree or Bachelor's degree in Accounting, Business Administration, Economics, Health Administration, Nursing or related field.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Master's degree: Three (3) years of experience in a health care setting, including one (1) year of experience in a supervisory role.
● If a Bachelor's degree: Seven (7) years of experience in a health care setting, including one (1) year of experience in a supervisory role.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNCFP Operations 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes



This is a State position employed by UNC Health Care System.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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