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Applications Systems Analyst - IT Ambulatory Systems

Job ID: 2432
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).

Summary:

The System Analyst couples knowledge of business practices/operations with knowledge of information systems to implement, maintain, and support UNC Health applications.

 Duties and Responsibilities include but not limited to:

  • Applies best practices to the management of the information system life cycle.
  • Functions as primary liaison between the practice and support departments/ teams at UNCH;
  • Analyzes customer requirements; researches, designs, acquires, and implements innovative systems.
  • Coordinates and operationalizes simple to complex projects with direction.
  • Identifies areas for procedural improvements. Provides detailed specifications describing functions to be automated.
  • Assists in the evaluation and revision of existing information systems.
  • Identifies gaps in efficient workflow adoption at all practice sites of UNCH;
  • Analyzes modify designs, and researches information systems and processes.
  • Responds to end-user requests for issue resolution and works to resolve problems quickly and accurately;
  • Assists with enhancement requests of end users, documentation, and prioritization as well as efforts to reduce the variation of clinical processes throughout practice workflows.
  • Makes oral and written presentations to project teams, management, and other departments.
  • Works with the QI team to design and configure requested clinical templates and/or forms for enabling a more efficient workflow;
  • Area of responsibility: Ambulatory Services, Population Health, Virtual Care, Unified Communications, Post-Acute Care, etc.

    Other Information

    Other information:
    Education Requirements:
    ● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
    Licensure/Certification Requirements:
    ● No licensure or certification required.
    Professional Experience Requirements:
    ● If a Bachelor's degree: Two (2) years of direct experience.
    ● If an Associate's degree: Six (6) years of direct experience.
    ● If a High School diploma or GED: Ten (10) years of direct experience.
    Knowledge/Skills/and Abilities Requirements:
    ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.


    Job Details

    Legal Employer: NCHEALTH

    Entity: Shared Services

    Organization Unit: IT Ambulatory Services 

    Work Type: Full Time

    Standard Hours Per Week: 40.00

    Work Schedule: Day Job

    Location of Job: US:NC:Morrisville

    Exempt From Overtime: Exempt: Yes



    This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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    Diversity Statement

    The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

    Equal Employment Opportunity

    UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

    To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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