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Job ID: 6544
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Day Job
Located in Garner, Full Time Day
The Oncology Social Work team are important members of the multidisciplinary care team at UNC REX Cancer Care – a Commission on Cancer Comprehensive Cancer Program. Patients with distress, psychosocial barriers and in need of general supportive counseling receive care from the Oncology SW team based on referral from providers and nurses due to routine distress screening or clinical presentation. The team is actively engaged in developing the Comprehensive Cancer Support Program Services at REX to serve the more than 3500 new analytic oncology cases each year. Care is provided throughout Wake County at UNC REX Cancer Care locations and throughout the oncology continuum in surgical oncology, radiation oncology and medical oncology. The team facilitates numerous support groups and program, administers the Patient Financial Assistance Angel Fund, informs survivorship program planning and refers to appropriate community resources. The team prides themselves on remaining up to date on new developments in the field of oncology, providing evidence based care and achieving Oncology Social Work certification through the Board of Oncology Social Work Certification.
Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Care Coordinator is responsible for care coordination along the cancer continuum, interdisplinary care planning and psycho-social consultation for the outpatient oncology patient population.
1. Actively leads or participates in departmental, service line and/or organization quality improvement initiatives to ensure patient, departmental and organizational goals/outcomes are met or exceeded.
2. Reports issues and system barriers for efficient and effective transition management to a member of the Leadership/Management team per policy.
3. Performs comprehensive outpatient case management screening/assessment for all patients per departmental policy and appropriately identifies potential care planning and/or psycho-social needs.
4. Partners with the physicians and interdisciplinary team to coordinate patient's treatment and post treatment plan to ensure all critical elements have been addressed and patient is moved to the appropriate next level of care.
5. Utilizes critical thinking skills to proactively identify and appropriately address medically complex and/or psychosocial related comprehensive care barriers.
6. Actively participates in Oncology Case Conferences, Huddles and Interdisciplinary rounds to address identified barriers so that the patient can be moved through the care continuum in a timely manner.
7. Initiates and facilitates referrals for care to include home health, transportation, supportive pharmaceuticals, community resources, Hospice and others in a timely manner and is knowledgeable of benefits.
8. Collaborates with the other Care Coordinators, Triage Nurses, and Physicians to ensure congruence among the patient's condition, physician's level of care order and billing status.
9. Adheres to all pertinent accreditation guidelines, organizational and departmental standards, and community agencies on the screening of patients, implementation of interventions, and care coordination.
10. Monitors appropriate outcome metrics such as interventions on positive screenings, compliance of care, and timely and supportive care referrals. Involved in process improvement initiatives to develop strategies to improve outcomes.
11. Communicates care coordination involvement through thorough documentation in the electronic medical record and by verbal interactions with the physicians, interdisciplinary team, patient and family.
● Master's degree in Social Work (MSW) or Registered Nurse.
● Valid North Carolina Nursing License for any BSN.
Professional Experience Requirements:
● Minimum of 2 years experience in outpatient care management along the oncology continuum is highly desired. Equivalent experience may be considered.
Knowledge/Skills/and Abilities Requirements:
● Advanced computer competence; Experience with Powerpoint and Visio.
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: UNC Rex Cancer Support Svcs
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Raleigh
Exempt From Overtime: Exempt: Yes
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.