Join our Talent Network
Skip to main content

*Important Notice:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • Positions are only open current UNC Health employees.
  • Please be sure to have your employee ID number and UNC Health email address available.

Current UNC Health employees, please log-in to Employee Self Service to view open jobs, apply for open jobs, and set up your Talent Profile. Creating your Talent Profile will allow you to add credentials, education, and employment history. Once created, your Talent Profile can be used to quickly and efficiently move through the job application process for current and future job applications.

Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.

** Please note: Due to the recent switch in our HR and application systems, our HR team is working hard towards implementing a new and improved, mobile friendly Employee Referral solution expected to launch this Summer. In the interim, we ask that you submit your employee referral by filling out this form. Please ensure that you submit your referral before your referral has applied. For applicable positions, learn more here. Thank you for your patience during this transition.

Need further assistance? Please submit a request through the myHR Portal.

Supervisor Population Health Clinical Services

Job ID: 7070
Location: Morrisville, NC
Facility/Division: UNC Physicians Network
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for supervision of a multidisciplinary care team, including oversight of day-to-day care coordination services, participation in hiring and training of qualified staff, and involvement in the annual performance evaluation process. Identifies and addresses barriers to care and efficient workflows. Develops collaborative relationships with the care team to facilitate improved patient outcomes. Responsible for achieving productivity and quality targets.


Responsibilities:
1. Maintains an environment of safety for patients, self and others.
2. Supervises and coordinates care management services, establishes efficient workflows and addresses barriers to implementation.
3. Establishes an environment of patient advocacy, supporting shared decision making, and the use of decision aids.
4. Utilizes population management data and resources to identify at risk patients, provide education and remove barriers to care plan compliance. Monitors outcomes and works collaboratively with the care team to optimize the patient's care plan.
5. Facilitates training of multidisciplinary care management staff on a variety of topics, including comprehensive assessment, disease prevention and health maintenance, establishing self-management goals, and navigating the health care system. Responsible for meeting productivity and quality targets to achieve low cost, high quality care.
6. Establishes appropriate standards for documentation in the patient's electronic medical record, monitors compliance and provides feedback and training.
7. Collaborates with third party payers to proactively address issues and prevent denial of payment and/or services.
8. Actively participates in meetings, problem solving, goal setting, performance improvement, and patient engagement. Ensures compliance with organizational policies, procedures and evidenced based guidelines.
9. Participates in annual performance evaluation to support employee performance feedback.


Other Information

Other information:
Education Requirements:
● Requires Bachelor's degree
Licensure/Certification Requirements:
● RD, RD/CDCES, LCSW, RN  or Appropriate licensure for field of study

Professional Experience Requirements:
● Requires three (3) years of clinical experience in an acute care or ambulatory setting caring for patients with complex medical conditions required. Experience leading or participating on a multidisciplinary team required. Experience in care management, utilization review, quality management preferred.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: UNC Physicians Network

Organization Unit: Pop Health-UNCPN Care Mgmt 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Share: mail
Testimonial: Alan Ulrich image
Testimonial: Alicia Crutchfield image
Testimonial: Erik Hernandez image
Testimonial: Melissa Veg image
Testimonial: Ray Olivo image
Testimonial: Trent Abraham image
Testimonial: Yessenia Rodriguez image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.