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Patient Communications Manager - Integrated Communications

Job ID: 7321
Location: Raleigh, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: 

This position develops communications targeted to patients for use in a wide variety of platforms and settings as directed. While patient communications are the primary deliverables for this position, up to 50 percent of this position’s time will be utilized in the development (writing & editing) of consumer-facing content for platforms such as UNC HealthTalk, a health and wellness blog that features UNC Health clinical experts. This position will also develop communication plans as required. Will report to Director of Content & Patient Communications. 

Responsibilities: 

1. Develops communications as needed to inform / educate current and prospective patients of UNC Health and its entities on a wide variety of healthcare topics. Some projects will be long term and planned, while others will require rapid responses due to circumstances. Requests for patient communications support will originate from a variety of groups within UNC Health and its entities. 

2. Eventually, this position may manage one or more patient communication specialists, leading a small team while simultaneously producing patient communications and consumer health content. 

3. Approximately 50% of this position’s time will be employed in the development of content for UNC Health’s consumer-facing website, HealthTalk and other content platforms within UNC Health. 


Other Information

Other information:
Education Requirements:
● Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Five (5) years of experience in communications, public relations, marketing or related field.
Knowledge/Skills/and Abilities Requirements:
● Excellent oral and written communication skills, knowledge of medical research concepts sufficient to enable communication with clinical and basic science faculty.


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Integrated Communications 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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