Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
Current employees, looking to refer someone? Check out our Discovery Employee Referral Program to earn extra cash!
** Due to the recent switch in our HR and application systems, our HR team is working hard towards implementing a new and improved, mobile friendly Employee Referral solution expected to launch this summer. For applicable positions and referral guidelines, learn more here.
After reviewing the referral guidelines, in the interim, we ask that you submit your employee referral by filling out this form. Please ensure that you submit your referral before your referral has applied to the position. Thank you for your patience during this transition.
Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.
Need further assistance? Please submit a request through the myHR Portal.
This job posting is no longer active.
Job ID: 8335
Location: Durham, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Pharmacy Access and Solutions Technician provides support related to medication access, utilization and optimization. The technician has a high level of autonomy working directly with patients, prescribers, payers and other members of the healthcare team. The position identifies and initiates process development and improvement activities with emphasis on providing high quality patient care and customer service.
1. Maintain current knowledge of service line applicable regulations and external support services
2. Proactively identify and analyze opportunities for intervention and seek solutions to customer concerns encountered both inside and outside of the department
3. Utilize internally developed systems, the electronic health record (EPIC) and commercial vendor software to document and track patient eligibility, prescriptions, patient communications and program enrollment
4. Document and communicate findings to the patient, provider and pharmacies per internal operational standards in a timely and professional manner
5. Provide support to develop and utilize processes that improve operational workflow to positively impact patient care and optimize clinical processes.
6. Respond to and resolve pharmacy-related inquiries from members, clients, providers, or pharmacies related to medications. Appropriately triage inquiries to relevant team members when additional expertise is required.
7. Assist in training for new employees and pharmacy learners
● HS diploma or equivalent.
● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.
● CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.
Professional Experience Requirements:
● Two years of pharmacy technician experience required.
Knowledge/Skills/and Abilities Requirements:
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Amb. Pharm Care Network - MAP
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Durham
Exempt From Overtime: Exempt: No
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.