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Job ID: 8828
Location: Hendersonville, NC
Facility/Division: Pardee UNC Health Care
Status: Full Time
Shift: Day Job
1. Department Administration
2. Position Title Vice President, Medical Affairs and Chief Medical Officer
3. FSLA Status Exempt
4. Line of Reporting
A. Directly President and Chief Executive Officer
5. Minimum Qualifications
A. Education / Formal Training
North Carolina unrestricted medical license required. Board certification in a clinical discipline preferred. Master’s degree in Health Care Administration, Business Administration, or Public Health preferred. Board certification as a Certified Physician Executive (CPE) preferred. CPE may be in lieu of a Master’s degree.
B. Work experience
Minimum of five (5) years of clinical practice is required, with reputation as an excellent clinician. Physician leadership experience as a Medical Director, Clinical Chair or other significant medico-administrative experience is required. Prior experience as a Vice President Medical Affairs or Chief Medical Officer is preferred.
A. Exceptional relationship building and networking skills. Knows how to effectively partner with the medical staff and others to improve quality of care. Outstanding communication skills. Can express opinions openly and non- defensively.
B. Strong work ethic, unquestionable integrity and character.
C. Self-directed, results oriented. Strong analytical and problem solving skills.
D. Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate, and simultaneously maintain multiple projects with high level of quality and productivity.
E. Visible leader who approaches leadership through regular, direct communication with medical staff, senior leaders, directors, and hospital staff.
F. Possesses strong knowledge of the healthcare field including current and future trends, technology and information affecting the field and organization.
G. Ability to negotiate and maneuver through complex situations and resolve complicated problems and issues.
7. Workers Supervised
Directly: Medical Staff Services Coordinator, Director Medical Staff Performance Improvement, Director Utilization Management, Medical Student Education Coordinator, and Executive Secretary.
Indirectly: Manager of Utilization Management, Patient Access Nurses, Clinical Documentation Specialists, and Clinical Denials Manager.
8. Position Summary
This Vice President serves as the Chief Medical Officer (CMO) for Pardee UNC Health,. As CMO, he or she will provide professional guidance to medical staff and senior executive leadership and the Governing Board on matters relating to medical care and the medical staff, including physician business relationships and employed physicians. In cooperation with the President of the Medical Staff, the CMO will provide senior executive leadership in facilitating medical staff interactions within the physician governance structures to facilitate demonstration of quality and compliance with CMS, The Joint Commission and other regulatory agencies. The VPMA will manage and advance the clinical practice performance of the medical staff.
9. Position Responsibilities
A. Serves as the administrative support to organized medical staff, elected medical staff leaders, department chairs, committee chairs, and medical directors.
i. Provides support and advice to medical staff officers, department chairs, committee chairs and medical directors in managing medical staff affairs.
ii. Assists organizational leadership and Medical staff in the application of the Hospital Bylaws, Medical Staff Bylaws, Rules and Regulations and Policies.
iii. Acts as liaison between hospital administration and medical staff leadership.
iv. Coordinates functions, communications and actions among medical staff departments and committees.
v. Serves as ex-officio member and attends all medical staff meetings.
vi. Promotes medical staff alignment with organizational goals and objectives.
vii. Strives to ensure Medical Staff activities are in compliance with all applicable federal and state laws and regulations and The Joint Commission.
viii. Oversees medical staff corrective action process.
B. Serves as the medical staff administrative liaison to the CEO, Board of Directors, senior leadership and the department directors.
i. Participates in the establishment of the organization’s mission, strategic plan, budgets, resource allocation, program development, operational plans, policies and selection of clinical equipment and supplies.
ii. Provides advice and support to hospital Board of Directors and administration in matters regarding physicians and clinical practice.
iii. Actively interacts with the senior leadership team.
iv. Provides bi-directional feedback to administration and medical staff leadership on issues of mutual concern and priorities.
v. Attends Corporation Board of Director meetings. Serves on the UNC Health Care System Chief Medical Officer’s Roundtable and coordinates system initiatives with Pardee UNC Hospital.
vi. Oversees medical staff development and assists with medical staff recruitment and retention.
C. Assists Medical Staff in the review of the clinical practices at the hospital and promotes high quality medical care and outcomes.
i. Oversees hospital and Medical Staff clinical practices and performance improvement program and initiatives.
ii. Promotes and guides high quality medical care throughout the hospital.
iii. Oversees and improves medical staff quality, safety and outcomes measures. iv. Actively supports and promotes a Culture of Patient Safety.
v. Assists with the development of appropriate clinical practice guidelines and promotes clinical standardization.
vi. Oversees physician performance measures including OPPE/FPPE.
vii. Serves as the liaison with the Performance Improvement Department on matters related to the Quality Improvement Organization and other third party payers on matters relating to physician performance.
viii. Leads Medical Staff improvements in care transitions, care standards, cost reduction initiatives, resource utilization and improvements in electronic health record utilization and documentation.
ix. Collaborates with the Chief Nursing Officer to drive inter-professional patient care. Participates in the establishment, review and revisions of policies, procedures and standards of care related to patient care procedures and outcomes as necessary.
D. Works with hospital management to drive patient and physician experience initiatives in the hospital and physician practices
i. Assists in development and promotes acceptance of service standards for the medical staff and the entire organization.
ii. Works with medical staff to ensure that the established service standards are met or exceeded.
iii. Monitors patient/customer satisfaction and uses data to improve systems, processes and outcomes.
iv. Helps to investigate and resolve major patient complaints or problems.
v. Initiates programs to help promote physician satisfaction.
E. Assumes line authority for assigned departments and activities.
i. Responsible for the following hospital departments: Medical Staff Services, Medical Staff Performance Improvement, Utilization Management, Clinical Documentation and Medical Student Affairs.
a) Oversees process for medical staff appointments and reappointments including the application, credentialing and privileging functions.
b) Ensures efficient and effective operation of departments’ functions.
c) Develops strategic and operational plans for departments supervised.
d) Effectively manages personnel and addresses all HR policies and practices according to hospital policy.
e) Provides budget development and oversight.
f) Provides policy and procedure oversight.
ii. Provides administrative oversight for the hospital based physician contracts and services.
a) Assists hospital President with contract negotiations and oversight.
b) Monitors contract performance and service levels including physician and patient satisfaction.
F. Maintain Clinical Credibility as a physician
i. Maintain clinical privileges on the Pardee UNC Staff.
G. Other duties as assigned.
2. Physical Demands
i. Normal office environmental conditions (lighting, computer usage/screens).
ii. May be exposed to patient elements.
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.