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Job ID: 8925
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Per Diem
Shift: Day Job
Oncology Return Patient Scheduler - NC Cancer Hospital
Scheduled Work Hours: As Needed - Per Diem
Under general supervision of the Oncology Return Scheduler Supervisor, the Administrative Specialist will register Oncology patients using standard established processes. In addition with the scheduling team, coordinate and oversees complex scheduling, maintains daily reports, participates in projects and operation support, assist with development of departmental and program standards, and provides professional assistance to physicians, nursing, clinics, and management staff.
-Completing the check-out process for all patients
-Maintaining a daily End of Day report for assigned disease group
-Maintaining No Show, Cancel Visit, and Reschedule report as outlined in the departments guidelines
-Cross-training and cross coverage with other disease groups as needed
-Complex coordination of appointments for patients
-Scheduling from internal requests
-Maintaining workqueue scheduling requests for assigned disease group.
-Answering incoming calls and returning calls from voicemail
-Participating in department quality improvement activities
-Attending daily huddles and monthly staff meetings
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.