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Preboarding Supervisor - Talent Acquisition

Job ID: 9809
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

The Talent Acquisition Preboarding Supervisor (Supervisor Recruiting Specialists) is responsible for ensuring exemplary customer service and support to candidate and contractor hires (internal & external/new, rehire & transfers) by overseeing elements of the preboarding process. 

Responsibilities: 

1. Selects, trains, schedules, supervises, and evaluates employees to ensure maximum utilization of individual and group capabilities. Provides day-to-day guidance and coaching for ongoing service delivery. Ensures that assigned employees receive opportunities to further their knowledge. 
2. Develops effective internal controls to promote adherence with applicable laws, accreditation agency requirements, and policies and procedures. Seeks advice and guidance as needed to ensure proper understanding. 
3. Resolves specific issues as they arise and serves as the primary point of contact for stakeholders who are involved at various stages of the process. 
4. Monitors and evaluates the completion of preboarding processes, including license/certification (including primary source) verification, background checks, drug screens, Form I-9, professional and internal references, hiring transactions, and other requirements to ensure all components are compliant with policies and procedures. Escalates issues when outside of policies prior to new hire/contractor/transfer start date. 
5. Conducts regular file audits (for example, reports or sampling) to ensure 100% compliance. 
6. Assures legally compliant with policies and laws related to employment. 
7. Ensures SLA’s are met and an excellent preboarding experience is provided. 
8. Assists with continuous process improvement projects for preboarding and onboarding experience. Identify ways to improve work processes and improve customer satisfaction. Make recommendations to supervisor, implement and monitor results as appropriate. 
9. Other duties as required. 

Qualifications:

  • High School Diploma or GED required. Bachelor’s Degree preferred. 
  • Two (2) years’ experience in talent acquisition/recruitment, human resources, staffing or employment. 
  • Some supervisory, team lead or project leadership experience preferred. 
  • Knowledge of pre-employment background check clearance a plus. 
  • Experience working in a healthcare environment a plus. 
  • Experience with HRIS and ATS systems preferred. 
  • Microsoft Office, particularly Outlook, Word, Excel, PowerPoint. 
  • Exceptional organizational skills. 
  • Strong communication (written/verbal) skills. 
  • Customer service skills with both internal and external customers. 
  • Ability to develop and maintain collaborative and effective working relationships. 
  • Critical thinking and problem-solving skills. 
  • Detail oriented with the ability to quickly and effectively handle multiple priorities and assignments. 
  • Able to work within a fast-paced environment. 
  • Must be able to handle matters in discrete and confidential manner. 

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Talent Acquisition 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.