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Job ID: 7835
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
This position serves as the Program Director of the [email protected] program within the Information Services Division (ISD). The [email protected] Program Director is responsible for the breadth of planning, execution, budget, and overall coordination of [email protected] In addition, this position serves as the UNC Health primary interface to the Epic vendor, and serves as the overall leader responsible for coordination across UNC Health departments and teams related to the [email protected] program, directing all IT operations to meet customer requirements including support and maintenance of existing applications and development of new technical solutions.
1. Communication - Effectively communicates expectations and responsibilities to subordinates. Actively listens and addresses issues and concerns promptly. Establishes a shared vision with employees.
2. Compliance - Ensures compliance with health system and external accrediting agency guidelines and regulations. Develops, maintains, and ensures adherence to policies and procedures related to IT security/privacy.
3. Customer Focus - Creates exceptional customer relations and maintains those relationships through continuing improvement efforts. Exhibits courtesy, cooperation, and respect towards customers.
4. Leadership - Directs system-level operations, develops goals and objectives, and administers policies, procedures and processes as needed.
5. Strategic Planning & Financial Awareness - Aligns system-level objectives with organizational strategic plans. Develops operating budget and capital requests. Monitors financial performance and adjusts resources to maximize profitability while maintaining exceptional quality and service.
6. Technical Support Administration - Consults and provides technical support on technical aspects of contracts. Oversees project budgets once established and implements projects in accordance with established project plan.
● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Eight (8) years of related experience and five (5) years of progressive management experience.
● If an Associate's degree: Twelve (12) years of related experience and five (5) years of progressive management experience.
● If a High School diploma or GED: Sixteen (16) years of related experience and five (5) years of progressive management experience.
Knowledge/Skills/and Abilities Requirements:
● Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: IT Administration
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.