Join our Talent Network
Skip to main content

*Important Notice:

Applying for Jobs:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • If you are a current State employee of UNC Health and are looking to apply to an NC Health position, please close this notice and continue your job search and application as an external applicant.
  • If you are a current NC Health employee of UNC Health and looking to apply to a State position, please close this notice and continue your job search and application as an external applicant.
  • If you are a State or NC Health employee of UNC Health applying to a position within your current payroll entity (example: State to State or NC Health to NC Health), please apply as an internal applicant through Employee Self Service.
  • If applying internally though Employee Self Service, please be sure to have your employee ID number and UNC Health email address readily available.

Discovery Employee Referral Program:

Current employees, looking to refer someone? Check out our Discovery Employee Referral Program to earn extra cash!

** Due to the recent switch in our HR and application systems, our HR team is working hard towards implementing a new and improved, mobile friendly Employee Referral solution expected to launch this summer. For applicable positions and referral guidelines, learn more here.

After reviewing the referral guidelines, in the interim, we ask that you submit your employee referral by filling out this form. Please ensure that you submit your referral before your referral has applied to the position. Thank you for your patience during this transition.

myCareer Development Resources:

Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.

Questions:

Need further assistance? Please submit a request through the myHR Portal.

Specialty Pharmacy Tech - Hemophilia Treatment Center

Job ID: 9752
Location: Chapel Hill, NC
Facility/Division: UNC Faculty Physicians
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. 

Summary: The Specialty Pharmacy Technician is responsible for processing, preparation, and filling of specialty prescriptions. Ensure accuracy of prescription and patient data entered into various systems by verifying patient, drug, quantities and directions. Completes monthly compliance calls, medical record and pharmacy profile documentation, contacts insurance payers to resolve claim issues, works with others to secure and process financial assistance for patients, when needed, and works with care managers, providers, and pharmacists to deliver highly coordinated care. 

Responsibilities: 

1. Receives and accurately transcribes orders from prescribers under the supervision of a pharmacist. Process prescriptions in a timely order and manner so as to best take care of patient needs. Assists with training of new employees, educating them in job-specific functions. Act as an extension of the Pharmacy Billing Office as interactions with patients occur, monitoring payment accounts, creating charges, taking payments, creating accounts, re-opening accounts, and taking all FSA card related account payments. Credit, reconcile, or investigate patient accounts based on grant status, copay eligibility, and patient feedback. 

2. Assist patients in finding copayment assistance, renewing grants, or outside pharmacy, triage if necessary. Maintain continual knowledge of insurance requirements based on accreditation and regulatory requirements. Monitor and follow-up with internal teams on all insurance and assistance re-authorization patient needs to ensure continual therapy for patients 

3. Answer telephone in required time to comply with third party and accreditation standards. Communicate adherence barriers and collaborate with care team members to develop a plan to increase patients’ medication adherence and provide continuous quality care for the patient. Coordinate patient care and perform patient follow up refill assessments to confirm compliance, complete medication reconciliation, triage side effects, and verify changes to pharmacy benefits. 

4. Thoroughly document a patient encounter via Epic to meet accreditation standards by addressing new medications, confirming allergies, verifying quantity of medication on hand and triaging appropriate patient-reported information to providers. Package, ship and track all packages to ensure they are delivered to the appropriate address and within set timeframes for medication integrity. Contributes to process improvement projects. 

Other Information

Other information:
Education Requirements:
● High school diploma or GED. Completion of an academic pharmacy technician training program preferred.
Licensure/Certification Requirements:
● · Registration with the NC Board of Pharmacy unless enrolled in a PharmD program. · CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.
Professional Experience Requirements:
● Two years of pharmacy technician experience required.
Knowledge/Skills/and Abilities Requirements:
● ·Communication Skills· Leadership Skills · Organizational Skills · Self-initiative· Innovative · Collaborative


Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: Hemophilia Treatment Center 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No



This is a State position employed by UNC Health Care System.
Share: mail
Testimonial: Alan Ulrich image
Testimonial: Alicia Crutchfield image
Testimonial: Erik Hernandez image
Testimonial: Melissa Veg image
Testimonial: Ray Olivo image
Testimonial: Trent Abraham image
Testimonial: Yessenia Rodriguez image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.