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Population Health Support Specialist - UNC Population Health

Job ID: 10238
Location: Morrisville, NC
Facility/Division: Health Alliance
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

UNC Health Alliance is UNC Health’s statewide clinically integrated network and population health services organization. The mission of this team is to transform healthcare delivery on behalf of more than 7,200 providers by offering patient-centered solutions to populations covered under alternative payment models. Joining this team means you will work closely with providers, practices, payers, business leaders, and community partners to improve the quality and accessibility of care while lowering the cost of care for patients, payers, and businesses. We are a growing team looking for top talent to help us with creative solutions that improve patient care and help make healthcare more affordable. 

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
This is a full-time position with the UNC Health Care Population Health Services department. Applicants will be expected to complete tasks assigned by the Population Health Manager and the Population Health Team Leads. Tasks include, but are not limited to, Patient Centered Medical Home pre-visit planning and abstraction; patient registration activities for EHR go live preparation, quality metric reviews, and preventative gap closure. Applicants are not required to be clinical; however preference will be given to clinical applicants. Clinical applicants may also be asked to cover practice based needs when short term staffing needs arise. Team members will be trained on Epic, UNC's Electronic Medical Record, and will learn the basics of PCMH, Population Health Management, and Health Maintenance compliance.


Responsibilities:
1. Maintains an environment of safety for patients, self and others. Maintains compliance with UNCPN policies and procedures, and safety and regulatory guidelines.
2. Demonstrates ability to work in multiple databases, navigate within electronic medical records, and assess compliance with quality metrics.
3. Provides administrative, clerical and IT support to UNC HCS and UNCPN leadership and physician practices to achieve quality metrics and patient outcomes.
4. Demonstrates excellent oral and written communication skills with team members, patients, and caregivers.
5. Works collaboratively with other quality improvement and administrative staff in UNCPN and across the UNC HCS.


Other Information

Other information:
Education Requirements:
● High school diploma or GED required.
Licensure/Certification Requirements:
● ACLS within 6 months of hire
Professional Experience Requirements:
● Applicants must have experience in the medical office setting or related training and education, such as health care management or patient registration and billing. Preference will be given to candidates who are a Certified Medical Assistant, Licensed Practical Nurse, Registered Nurse, Licensed Clinical Social Worker or Certified Professional Coder.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: Health Alliance

Organization Unit: Pop Health Supp Admin 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: No



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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