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System Executive Director Nursing Operations

Job ID: 10618
Location: Chapel Hill, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Job Summary:

The Executive Director Nursing Operations, reporting to the CNE, is responsible for driving the executive’s strategic nursing initiatives forward, including communicating and managing deliverables across the business. The executive director will direct, monitor and contribute to strategic projects and program management for the nursing executive’s office. This position requires balancing and influencing multiple competing priorities and individuals and is responsible for the central coordination of all strategic and operational activities. The employee will provide leadership and direction for nursing change management initiatives, budget and financial planning, project management, and program development on behalf of the executive. Additionally, this position has oversight for all ongoing projects supporting the nursing executive’s agenda to ensure that the established milestones and measurement criteria are being met. 

Description of Job Responsibilities: 

Act as an advisor and be a sounding board to the executive. Central point of contact and owner of content for all executive’s leadership meetings. Responsibilities to include: Plan, organize, develop agenda, and facilitate CNE driven meetings. Capture major take aways, maintain milestones and track, assign and maintain clear action items and exception reporting. Work with leadership team to ensure follow-up on deliverables and escalate key issues that are stalled. Assist with operational management decisions and actions as directed.

Manage executive’s communications, including key announcements. Oversee presentations, including communications, prep and set expectations to presenters and attendees. Develop and deliver customer facing content for executive presentations, communication plans and communication programming. 

Analyze data and organizational metrics to provide insight and recommendations to improve the organization’s accountability and efficiency. 

Understand the priorities across the nursing and patient care portfolio and work with the CNO team and others across the entities as well as key stakeholders to facilitate the successful achievement of goals. 

Conduct research and analysis to prepare clinical and executive documents, presentations and meeting materials. 

Lead strategic projects, ensuring adherence to project plans, timelines, and excellence of deliverables consistent with business strategy. 

Collaborate with CNE, System Executives, and teams, providing thought leadership and critical thinking to UNC Health system initiatives. Oversee operating strategies to ensure goals are achieved. 

Represent CNE at Health System and external meetings.

Other Information

Education Requirements:  

Master’s degree in relevant field or Doctorate Degree (DNP, JD, PharmD, etc.). Bachelor’s or Master’s degree must be in Nursing.

Licensure/ Certification Requirements:

Licensed to practice as a Registered Nurse in the state of North Carolina.

Professional Experience Requirements: 

Requires a minimum of ten years of related experience, with at least seven years of management experience.

Knowledge, Skills, and Abilities Requirements: 

Excellent Communication skills. Ability to work autonomously and with senior executive and c-suite leaders.  Ability to effectively interact and influence at the most senior levels of the organization. Strong Execution Mind-set.  Very organized, process orientation.  Bias towards action and sense of urgency.  Demonstrated courage to challenge the norm, question the direction, and recommend innovative solutions.  Ability to work cooperatively and strategically in a team environment with all levels of executives and staff.  Focus on continuous improvement.  Enjoys and takes pride in organizing and prioritizing multiple work streams.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: System Nursing Administration 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

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