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Manager Physician Services Development

Job ID: 10847
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Provides direction for the delivery of cost effective and high quality patient care that is based on established regulatory, professional, and organizational standards.


Responsibilities:
1. Provides direction for the delivery of cost effective and high quality patient care that is based on established regulatory, professional, and organizational standards.
2. Monitors patient engagement metrics and partners with physicians to develop strategic initiatives to improve patient engagement and the patient experience. Serve as a liaison for Physician Services practices and Rex Service Excellence to ensure patient satisfaction goals are met. Participates in and leads ambulatory and physician service performance improvement activities.
3. Collaborates with UNC REX Divisions, as well as the physician community to effectively develop health care initiatives and programs to include business development and strategic planning. Serve as the Physician Services liaison for population management. Develop and monitor initiatives related to cost of care reduction, vendor cost reductions and patient reimbursements for physician practices.
4. Lead and manage the acquisition and onboarding process for new practices with Physician Services. Liaise with UNC HCS internal departments to include, Accounting, Revenue Cycle, Compliance, Finance, Human Resources, IT, Legal and Marketing for project management and operations. Participates in appropriate committees, such as Physician Oversight Committee, Quality Programs, and Physician Operations Excellence Committee.
5. Functions as liaison between UNC REX Specialty practices and the leadership of the system?s strategic partners such as UNC Health Alliance, Alignment, Accountable Care Programs and Alternative Payment Models.
6. Executes physician relationship development and assistance with plans consistent with the organizational goals and objectives by making personal visits to physician office, developing positive relations with providers, practice administrators and co-workers. Manages processes for execution of affiliate and community partner arrangements to develop and enhance strategic relationships.
7. Manage collaborative agreements with partnering physicians to include monitoring performance metrics, developing and managing annual budgets and physician payments, and ensuring goals are met according to contracts.
8. Manage budgets and finances, coordinate recruitment of physicians and liaison with Marketing as needed for assigned physician groups. Conducts and prepares complex analysis to support Physician Service?s leadership relating to business planning, financial budgets and strategic initiatives. Develop and monitor physician compensation plans.
9. Conducts and prepares complex analysis to support Physician Service?s leadership relating to business planning, financial budgets and strategic initiatives. Develop and monitor physician compensation plans.
10. Other responsibilities and priorities may be negotiated as needed to continually reflect the strategic and operational direction of UNC REX.


Other Information

Other information:
Education Requirements:
● Bachelor's degree with MBA or MHA preferred.
Licensure/Certification Requirements:
Professional Experience Requirements:
● At least five years of healthcare finance management.
Knowledge/Skills/and Abilities Requirements:
● Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex Phy Dept of Med Admin 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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