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RN Command Center - UNC Rex Advanced Care at Home

Job ID: 10875
Location: Chapel Hill, NC
Facility/Division: UNC Health Now
Status: Full Time
Shift: Rotating

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Command Center RN is responsible for providing high-quality patient care to
various patient populations within the framework of the Advanced Care at Home model 

Utilizing monitoring, assessment, planning, intervention and critical thinking skills to care for Advanced care patient populations in the home
Navigating patients and families across the continuum of the Advanced Care at Home phases of care
Monitoring and responding to biometric data per Advanced Care at Home protocols
Ensuring all interventions in the patient’s care plan are implemented efficiently with a patient centered approachConducting home and audio/visual patient care visits as directed by the care team and/or protocol
Leveraging the resources and expertise of the Advanced care at Home team and supplier partners to implement collaborative workflows, standards, policies, protocols, guidelines and documentation systems to support safe, reliable, high-quality, evidence-based care with clinical protocols as the foundation
Adhering to the clinical protocols and be willing to obtain the necessary training to provide care within the context of the providing evidence-based care
Promoting professional practice and a culture of safety; willingness to engage in process improvement efforts
Providing virtual protocol nurse-driven assessments, care coordination and interventions as appropriate informed by Advanced Care at Home protocols for diverse patient populations and their families.
Communication facilitator for virtual relations with home service provider, patients, and consulting providers.
Exhibiting sound clinical decision making and critical thinking skills
Maintain and practice in accordance with nursing guidelines per state and hospital regulations
Facilitating admissions to Advanced Care at Home utilizing Advanced Care at Home guidelines
Serving as a role model for professional nursing practice
Utilizing nursing knowledge to identify, prevent and/or solve complex advanced and/or recurring patient care problems
Participating and sharing expertise daily with the multidisciplinary team and serve as a resource to staff in area(s) of expertise
Supporting research efforts to advance knowledge and promote evidence-based practice
Performing other duties and responsibilities as assigned by the Nurse Manager of Command Center

Other Information

Other information:
Education Requirements:
● Bachelor's or Associate's Degree in Nursing.
● If employee is hired with an Associate's Degree in Nursing, the candidate will be required to do the following:
1) Submit a completed and signed BSN/BN/MSN Acknowledgement of Degree Requirement Form at time of hire
2) Enroll in an accredited BSN/BN/MSN program within four years of the employee’s first day of employmentand once enrolled, submit a completed and signed BSN/BN/MSN Enrollment in Required Degree Program Form
3) Complete the BSN/BN/MSN accredited program within seven years of the employee’s first day of employment. Once the degree is obtained, submit a completed and signed BSN/BN/MSN Completion of Degree Requirement Form.

Licensure/Certification Requirements:
● Licensed to practice as a Registered Nurse in the State of North Carolina.
Professional Experience Requirements:
● Three (3) years RN experience
Knowledge/Skills/and Abilities Requirements:
● • Clinical knowledge
• Able to promote patient safety and a positive patient experience
• Flexible and comfortable with a changing and dynamic work environment and schedule across all shifts and days
• Team player who also works well independently
• Participates in ongoing learning and continuing education to care for a variety of patient populations
• Collaborate, advocate and mentor others with a professional, non-condescending manner
• Model collaborative, respectful team relationships with colleagues and customers; lead by example

● • Strong interpersonal, inter-professional communication and collaboration capabilities
• Ability to analyze, interpret and problem solve quickly with well-articulated action planning
• Strong verbal/written communication and conflict resolution skills
• Strong empathy to deliver compassionate, patient centered care

● Competencies:

Competency requirements are determined based on the needs of the organization’s patient population, the types of procedures and care delivered, conditions or diseases treated, and the kinds of equipment used.

Competency assessments focuses on specific knowledge, technical skills, and abilities required to deliver safe, quality care, including:

• Communicates effectively in interprofessional teams including peers, nursing, ancillary professionals and supplier providers
• Has professional and respectful interactions with patients, caregivers, and members of the interprofessional team
• Clinical knowledge
• Supports the transitioning of patients effectively within and across health delivery systems
• Identifies forces that impact the cost of health care, and advocates for, and practices cost-effective care and leadership

Job Details

Legal Employer: NCHEALTH

Entity: UNC Health Now

Organization Unit: Adv Care at Home - Command Ctr 

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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