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Administrative Support Supervisor - Patient Access Chatham

This job posting is no longer active.

Job ID: 10787
Location: Siler City, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Evening Job

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Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

This position provides direction and supervision to a large group (ten or more) of clerical employees, including selection, counseling, scheduling, and distributing workload. Employees in this class are considered experts within the area of assignment and provide assistance to both subordinates and other staff.

Responsibilities:

1. Ensures all staff are properly trained. Provides on-the-job training and identifies broader training needs that may be addressed with formal training for the unit.
2. Establishes departmental goals and objectives. Develops policies and procedures to accomplish objectives. Communicates new and changes to existing policies and procedures.
3. Establishes priorities within the unit supervised, establishes work schedules, organizes and directs the flow of work. Adjusts individual assignments to meet the needs of the unit..
4. Provides input to departmental budget process and monitors to ensure fiscal accountability. May establish work unit operational budget
5. Resolves work problems utilizing operational, technical, and program knowledge. Serves as primary resource for employees with regard to problems, interpretation and application of policies and procedures
6. Reviews work of subordinates and productivity reports to ensure that the quality and quantity of work performed meets internally established goals for timeliness and to determine areas for improvement. Suggests and participates in quality improvement initiatives for the work unit and the department.

Other Information

Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Four (4) years of clerical or administrative experience
● If Bachelor's degree, two (2) years of clerical or administrative experience required
● If Associate's degree, three (3) years of clerical or administrative experience required

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Patient Access Chatham 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Evening Job; Hours: 5:00 pm - 1:30 am

Location of Job: US:NC:Siler City

Exempt From Overtime: Exempt: No



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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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UNC Health is an equal opportunity and affirmative action employer.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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