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Job ID: 11131
Location: Chapel Hill, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Business Intelligence Analyst (BIA) provides insight-driven analyses and insights that enhance decision-making. The BIA is an analytics professional who leads reporting and data visualization development in partnership with stakeholders and analytics teams. Data Governance Stewardship role commitments are expected.
The Business Intelligence Analyst (BIA) has basic proficiency in SQL and data visualization, with the ability to learn on the job.
The BIA has experience working with basic Revenue Cycle Metrics like Days in AR (DAR) or Days Sales Outstanding (DSO), AR over 90, and Net or Gross Collection Rate.
The BIA has experience in stakeholder requirements gathering and presentation skills. The primary responsibilities for the BIA include building dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders.
Communication and relationships - The BIA acts a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, ISD and other stakeholders. They support departmental and organizational priorities. They serve as a guide of the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.
Dashboard and scorecard development- The BIA develops effective key performance indicators, management dashboards and balanced scorecards that provide enhanced insight and improve organizational decision-making.
● Bachelor’s degree in an appropriate discipline.
● No licensure or certification required.
Professional Experience Requirements:
● If Bachelor's degree in general field, requires three (3) years of experience
● If Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), requires one (1) year of experience
● If Master's degree, requires one (1) year of experience
● If Associate's degree, requires nine (9) years of experience
● If High School degree, requires eleven (11) years of experience
Knowledge/Skills/and Abilities Requirements:
● [NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill.]
Healthcare analytics - The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations of reporting and analytics requests.
Project management -The BIA provides effective project management to clearly defines projects, develop project plans, and develops analytics to inform teams and guide prioritization.
-SQL and Data Viz software fundamentals (basic proficiency), leading to limited proficiency within 6 months
- Limited proficiency of optimizing reusable data sources for visualization and analytics
- Stakeholder requirements gathering and presentation skills preferred
-Data Governance Stewardship role commitments expected
- Fulfillment expectations of MySupport reporting & analytics single intake requests
- Lead stakeholder groups and analytics teams
Legal Employer: NC Health
Entity: Shared Services
Organization Unit: Rev Cycle Analytics
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.