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Patient Access Intake Specialist - Holly Springs

This job posting is no longer active.

Job ID: 11401
Location: Holly Springs, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Evening Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems and meets departmental/organizational outcome targets
for process accuracy and timeliness. Core Schedule is 3:00 pm - 11:00 pm, Monday - Friday.

Responsibilities:
-Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
-Schedules all new and follow-up patient appointments as required, attempts to reschedule cancellations whenever possible and communicates cancellations to provider as necessary.
-Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure, which ensuring documents are scanned/saved to correct location and is legible.
-Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients.
-Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
-Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections and utilizes system work queues as a daily part of the registration process to minimize errors.

Other Information

Education Requirements:
● High School Diploma or GED
Professional Experience Requirements:
● Require two (2) years of customer service and/or clerical experience


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Patient Access Holly Springs 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Evening Job

Location of Job: US:NC:Holly Springs

Exempt From Overtime: Exempt: No



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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