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Clinical Quality Assurance Specialist - OQE Performance Improvement

This job posting is no longer active.

Job ID: 10551
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.


N.C. Children's Hospital plans to seek Level I designation to become a center of excellence for Children's Surgical Care as defined by the American College of Surgeons (ACS) and the American Pediatric Surgical Association (APSA). Initially, the primary purpose of this position will be to facilitate this application process. The position will then assume responsibility for ongoing compliance with the standards set forth.

The Children's Surgery Program Manager (CSPM) works in close collaboration with the Medical Director of Children's Surgery and the Director of Performance Improvement to assure institutional compliance with the American College of Surgeon's standards for verified level I Children's Surgical Care designation. Responsibilities include the organization of services and systems necessary for a multidisciplinary approach to providing care to children with surgical needs; assuming day-to-day responsibility for process and performance improvement activities as they relate to nursing and ancillary personnel; and assisting the Medical Director in carrying out the same functions for physicians. This role is multi-faceted, providing oversight for all elements of the Children's Surgical Program, including educational support, clinical, research, and administrative activities.

Duties and responsibilities:

1. Plan, implement and evaluate activities (clinical protocols, practice management guidelines, and monitoring of care) to support the mission of providing optimal surgical care to all children of NC.

2. Develop and maintain of the Children's Surgery Verification Program as required by the ACS.

3. Provide intra-facility and regional professional staff development, participate in case review, implement practice guidelines, and direct community education programs.

4. Supervise collection, coding, and validation of data. Design and oversee the data collection to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.

5. Provide consultation for research projects, analysis and distribution of findings. Facilitate protocol design for accurate data collection, feedback and analysis. Understand the requirements of research oversight.

6. Manage, as appropriate, the operational, personnel, and financial aspects of the Children's Surgery Program. Serve as a liaison to administration and represent the Children's Surgery Program on various hospital and community committees to enhance and foster optimal care management.

7. Coordinate the complex network of disciplines that work in concert to provide high quality children's surgical care. Serve as an internal resource for staff in all departments, and act as an extended liaison for other system entities and a resource for clinical practice.

8. Participate in the development of children's surgical care systems at the community, state, and national levels.

Other Information

Other information:
Education Requirements:
● Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
Licensure/Certification Requirements:
● Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
● Three (3) years of clinical experience in a healthcare setting or equivalent combination of education and experience.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: OQE Performance Improvement 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System.
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The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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