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Manager Clinical Reliability/Performance Improvement - OQE Clinical Data Management

Job ID: 10771
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Clinical Reliability and Process Improvement Manager is responsible for maximizing performance improvement and cost savings by proactively identifying areas for improvement, managing lean initiatives and projects, utilizing lean tools and techniques, analyzing and reporting key metrics, communicating continuous improvement activities, and training team members to accomplish the same.


Responsibilities:
1. Develops continuous improvement strategies by translating business objectives into actionable projects. Communicates and exemplifies the company’s continuous improvement philosophy, vision and expectations. Shares lean and continuous improvement best practices through the organization. Act as a Lean/Continuous Improvement business partner to all departments and levels, challenging processes, proposing ideas and driving change. Acts as a change agent around continuous improvement opportunities. Develops employee training and development on lean concepts. Develops a lean culture throughout the location. Prepares lean savings budget and coordinates/executes actions to reach targets. Act a Project Manager for lean and continuous improvement related projects. Identifies quality improvement opportunities. Looks for opportunities to maximize efficiency and reduce waste. Designs and leads projects to implement continuous improvement actions and achieve future state. Develops measurement systems supporting lean manufacturing philosophy. Tracks and executes cost reduction on process improvements.
2. Leading Change - Leads people toward meeting the organization's vision, mission, and goals. Ensures that departmental goals match those of the organization and that resources are allocated to meet priorities. Establishes an environment that creates incentives for, and eliminates barriers to, a team environment. Articulates common goals and communicates how individual roles contribute to team success.
3. Leading People - Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. Takes action to ensure that employees fully understand their roles, responsibilities and performance standards/expectations and provides ongoing feedback and support. Treats everyone in a manner that demonstrates fairness and consistency. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
4. Results Driven - Exceeds departmental and organizational goals and customer expectations. Participates in decision making that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Consistently conveys that customers are the highest priority. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor budgetary responsibilities.


Other Information

Other information:
Education Requirements:
● Bachelor’s degree in an appropriate discipline.
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Five (5) years of experience. If an Associate's degree: Nine (9) years of experience.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: OQE - Clinical Data Management 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes



This is a State position employed by UNC Health Care System.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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