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Job ID: 11933
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job
This position qualifies for our UNC Hospitals – Support Services Commitment Incentive program, which includes $1,500 paid over a two (2) years. Equal payments will be made every six (6) months of employment from their start date during the two (2) year commitment. Learn more about the incentive program here: https://jobs.unchealthcare.org/pages/unc-hospitals-support-services-commitment-incentive-program
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Our Nutrition and Food Services team are true culinary professionals within an award-winning, nationally recognized healthcare system. As a valued member of the UNC Health family, our NFS team helps to provide top quality Carolina Care, fueling our patients, their families, and our own employees. Our recipe for career success is reflected within our organizational values and what we can offer our team members. Offering a full comprehensive benefits package with up to 5 weeks of paid time off accrued annually, tuition assistance, and highly competitive starting wages. We offer higher hourly wage incentives for those that work night shifts and for prior relevant experience. See yourself at UNC Health and join our One great team!
Provides prompt, accurate service in the sales recording at point-of-service operations within UNC Hospitals. The position has significant direct contact with the public including hospital employees, medical staff, university students and the general public such as visitors, friends and family of patients. Two incredible opportunities in one – UNC Hospitals and Starbucks!! Join the UNC Hospitals’ team while working in the Starbuck Coffee Shop located in the new North Carolina Cancer Hospital. We are currently looking for commercial cashiers that will also be trained as coffee baristas. The barista will ensure service standards are met and surpassed by creating the Starbucks Experience for customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
Barista / Commercial Cashier Responsibilities include: Deliver Legendary Service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Anticipate customer and store needs by constantly evaluating environment and customers for cues. Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales. Provide quality beverages, such as espresso drinks and Coffee of the Week, Whole Bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products. The position has significant direct contact with the public including hospital employees, medical staff, university students and the general public. Record sales at point of service, completing transactions by receipt of cash or approved meal tickets and by check from approved clients. Comply with UNC HCS policies and procedures for cash handling and sanitation. Provide daily, weekly or monthly cash register reports to the department as required through scheduling. Assist in the maintenance of vendor products through merchandising efforts and assist in the maintenance of customer support activities in the dining areas. Prior work experience in a fast-paced retail setting is strongly preferred and previous experience as a coffee shop barista is highly desired.
Description of Job Responsibilities: 1. Assists in the maintenance of vendor products through merchandising efforts and assists in the maintenance of customer support activities in the dining areas including but not limited to preparing and serving food, tray preparation, restocking, adding ice to soda machines, brewing/transfer of coffee, and cleaning/sanitizing kitchen equipment, utensils and work areas. 2. Follows all safety and security measures as prescribed in the handling of cash receipts and adheres to all departmental requirements for compliance with the hospital's Safety Department. 3. Maintains or enhances the self-esteem of customers during transactions and tolerates negative events when conflicting priorities are present. Communicates effectively with most age groups when dealing with the public. 4. Maintains the required cash handling standards set in the cashier’s manual. Maintains the requirements for a sanitation grade A by enforcing proper sanitation practices. 5. Marginal job functions include 1) providing Daily, Weekly or Monthly cash register reports to the department as required through scheduling 2) compiling and maintaining the financial documents necessary for the audit of sales receipts in a timely manner. 6. Records sales in the proper manner, completing transactions by receipt of cash or approved meal tickets and by check from approved clients. Properly addresses and directs concerns and complaints brought to their attention by customers.
● High School diploma or GED
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of experience as a cashier or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: NFS NCCH - Starbucks
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.