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Business Analyst - Pharmacy

Job ID: 11744
Location: Morrisville, NC
Facility/Division: Health Alliance
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Business Analyst is an entry level role that support departmental and organizational priorities by building data sources and enhancing data solutions.  

This is a telecommuting position with occasional onsite work from our Morrisville, NC office.

Responsibilities:

This position will also create and modify epic workbench reports and complete research in Epic to help operations with workflow needs.

The Analyst will utilize enterprise software and supportive BI tools to create timely and meaningful reporting (reports, dashboards, etc.) to meet the objectives set by the operational team(s)

Pulling and analyzing data on a regular basis to give leadership visibility to utilization, progress, and overall profitability

Discover and understand the correct data sources for a given analysis.

Design, develop, and implement data gathering and reporting methods and procedures for leadership, operations, and client services.

Using data mining to extract information from data sets and identify correlations and patterns

Handle unique data analysis requests including quantitative and qualitative analysis

Translate business problems/objectives into actionable requirements and trackable metrics to measure performance

Prioritize, support, and maintain all BI deliverables (i.e. dashboards, visualizations, reports, etc.)

Effectively communicate with internal and external teams to deliver solutions in a timely fashion.

Proactively manage stakeholder expectations, manage escalations, and resolve issues in a timely manner.

Identify and report data quality issues related to uniqueness, integrity, accuracy, consistency, and completeness in a timely fashion.

Create appropriate metrics/KPI's, reporting tools and dashboards that give insight into business performance and drive effective decision-making across all areas of Managed Pharmacy Solutions

Build thoughtful data visualizations using Tableau (or other tools) to accelerate information-to-action at scale (for example, describing performance of KPI’s for leadership and helping operators on the front line take action towards. process/performance improvement); free up opportunity for root cause problem solving.

He/she will then work with the operational teams to gain consensus on what the group as a whole needs, develop plans to meet those needs and then execute those plans to ensure customer satisfaction. He/she will follow-up with customers to ensure their needs are met. The position will also convene meetings with departmental staff to brainstorm needs related to staff productivity. He/she will develop plans to meet these needs and execute those plans. He/she will assist in developing staff benchmarks for productivity and ultimately will be able to prepare staffing models.The position will work with external vendors and other internal partners to determine the best way to produce the output for MPS Operational teams.

Perform other duties as assigned

Other Information

Other information:
Education Requirements:
● Bachelor’s degree in Business Administration, Economics, Finance, Public Administration or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Two (2) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis.
● If an Associate's degree: Six (6) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis.
● If a High School diploma or GED: Ten (10) years of experience in professional accounting, management of an operational unit, business analysis or financial analysis.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: STATE

Entity: Health Alliance

Organization Unit: Population Value Care Pharmacy 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

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