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Manager, Cancer Center Operations

Job ID: 12609
Location: Raleigh, NC
Facility/Division: UNC REX Healthcare
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for the management oversight of the oncology physician practice, oncology infusion, and radiation oncology at the comprehensive cancer center site.


Responsibilities:
1. Responsible for efficient staffing to meet patient and departmental needs. Responsible for the hiring process, orientation of new coworkers, and evaluation of the coworkers' performance to ensure safe, quality patient care and to ensure Rex standards of performance are met.
2. Evaluates patient and staff satisfaction and implements programs for maintenance and improvement. Addresses patient/family, physician, and coworker concerns in a timely manner and follows up as needed.
3. Provides direction for the delivery of cost effective, quality patient care or service based on established regulatory, professional, and organizational standards. Develops, implements, and maintains policies and procedures.
4. Prepares and maintains accountability for departmental budget and utilization of resources. Identifies variances and implements measures to address the variance. Regularly reports the financial status of the department to the Regional Practice Administrator and Executive Director.
5. Plans, coordinates and integrates services within the department and with other departments throughout the organization.
6. Supports corporate and departmental goals and seeks ways to meet or exceed goals. Leads and/or participates on teams to achieve targeted results.
7. Responsible for performance improvement activities. Leads, participates on, or organizes teams that develop, test, and implement performance improvement solutions.
8. Responsible for monitoring the compliance of all charging and the supporting documentation to ensure proper billing as appropriate in the department. Audits as needed and regularly reports outcomes to the Regional Practice Administrator and Executive Director.
9. Responsible for the management oversight and daily operations of the oncology physician practice, oncology infusion, and radiation oncology clinic at the comprehensive cancer center site.


Other Information

Other information:
Education Requirements:
● Bachelor's degree in Business, Healthcare Management, Nursing, or a related field or equivalent. Master's degree preferred.
Licensure/Certification Requirements:
Professional Experience Requirements:
● With a Bachelor's degree, three (3) years of healthcare leadership experience in a medical office or ambulatory outpatient setting.
● With an Associate's degree, seven (7) years of healthcare leadership experience in a medical office or ambulatory outpatient setting.
● With a High School diploma or GED, eleven (11) years of healthcare leadership experience in a medical office or ambulatory outpatient setting.
Knowledge/Skills/and Abilities Requirements:
● Language Skills: Ability to read, analyze, and interpret financial reports, clinical documentation, and legal documents. Ability to effectively communicate information and respond to inquiries from patients, family members, physicians, staff members, regulatory agencies, and community members. Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret extensive technical instructions.


Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: UNC Rex Cancer Support Svcs 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: Yes



This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

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