Join our Talent Network
Skip to main content

*Important Notice:

Applying for Jobs:

Thank you for your continued interest in career opportunities with UNC Health! Please note the following:

  • If you are a current State employee of UNC Health and are looking to apply to an NC Health position, please close this notice and continue your job search and application as an external applicant.
  • If you are a current NC Health employee of UNC Health and looking to apply to a State position, please close this notice and continue your job search and application as an external applicant.
  • If you are a State or NC Health employee of UNC Health applying to a position within your current payroll entity (example: State to State or NC Health to NC Health), please apply as an internal applicant through Employee Self Service.
  • If applying internally though Employee Self Service, please be sure to have your employee ID number and UNC Health email address readily available.

Discovery Employee Referral Program:

Current employees, looking to refer someone? Check out our Discovery Employee Referral Program to earn extra cash!

Current employees, please ensure that you submit your candidate in our system, before they apply. For employee referral guidelines and eligibility, click here.

myCareer Development Resources:

Current UNC Health employees also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.

Questions:

Need further assistance? Please submit a request through the myHR Portal.

Associate Operations Project Manager - Advanced Care at Home

This job posting is no longer active.

Job ID: 12662
Location: Chapel Hill, NC
Facility/Division: UNC Health Now
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
UNC Health Advanced Care at Home is seeking a highly motivated Associate Operational Project Manager to assist in overseeing and participating in the development, implementation and execution of a variety of projects in support of Advanced Care at Home’s sustainability and expansion. The individual will assist in leading projects, supporting program operations, and assisting the leadership team in implementation, execution and achievement of strategic goals for the program. The Associate Operational Project Manager will help build and manage relationships with internal and external clinical and operational leaders. Furthermore, this individual will support development and dissemination of educational resources to promote organizational and community awareness of the Advanced Care at Home model of care. The ideal candidate is passionate about transformative virtual care solutions and driving exceptional patient-centered care.

Responsibilities:

1. Program Administration: Supports Advanced Care at Home leadership in program administration and managing special projects and duties as needed. Assists in meeting planning, scheduling, and preparation, including developing presentation materials. 

2. Program Expansion: Support management and execution of special projects related to program expansion, including but not limited to growth and optimization of the Rapid Response Network. 

3. Communication and Relationships: Builds and maintains relationships and strategic partnerships with system, entity and clinical leaders representing the program. Provides day-to-day oversight of the development of education and communication resources that develop strong relationships with clinicians and builds awareness of the program benefits and offerings. 

4. Manages / Supervises Operations: Assist in overseeing day-to-day operations, inclusive of clinical and support staff. Assist in managing issues as they arise, including escalations with vendors within the Rapid Response Network as needed. Identifies opportunities for professional development across staff members, including management of performance issues. 

5. Strategic Planning: Contribute to high-level, strategic planning to define program objectives and determine delivery model that assures successful outcomes. Interface with all UNC Health Care entities and effectively communicate strategies, successfully elicit support and provide assistance implementing those strategies. 

6. Quality Improvement: Analyzes and resolves complex issues to maximize operational efficiency and clinical quality. Continually evaluates program operations, triages and identifies issues that require escalation to program leadership, and collaborates on resolution. Implements processes to identify, implement and ensure standardization. Works to assure decisions and solutions occur with minimal disruption to patient care or administrative activities. 

7. Continual Learning: Keeps abreast of virtual care, models continuous professional development, and supports UNC HCS culture and values. 8. Research and Reporting Provides project management support for research and reporting initiatives, including supporting larger virtual care research projects and other system-wide collaborations. 

Other Information

Other information:
Education Requirements:
● Bachelor’s degree in applicable field
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of professional experience in project management or program administration. Prior experience in quality improvement, strategic planning, or risk management preferred.
● If Master's degree in Business Administration or Health Administration, no experience is required.
● If Associate's degree,  five (5) years of professional experience in project management or program administration.
● If High School, nine (9) years of professional experience in project management or program administration.
Knowledge/Skills/and Abilities Requirements:
● Strong knowledge of project management techniques and tools.


Job Details

Legal Employer: NCHEALTH

Entity: UNC Health Now

Organization Unit: Adv Care at Home - Admin 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes



Share: mail
Testimonial: Jackie image
Testimonial: Namoi Hunt image
Testimonial: Letisha Guasp image
Testimonial: Kurt Kremer image
Testimonial: Jacob Jacoby image
Testimonial: Bianca Contreras image
Testimonial: Madeline White image
Testimonial: Thomas Johnson image
Testimonial: Kristin Mooring image
Testimonial: Tamara Leary image
Recent Job Searches
Recently Viewed Jobs

Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.