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Job ID: 11511
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Responsible for overall management of transplant clinical teams to include the Transplant Nurse Coordinators for each of the following areas heart, lung, liver, kidney, pancreas, and VAD. The manager will be responsible for 24/7 management for Clinical Operations, Budget Administration, Human Resource Management, Accreditation and Regulatory Compliance (policy development, interpretation, and implementation), Patient and Employee Safety, Customer Satisfaction (Patient and Employee), Performance Improvement and Staff Education and Training. The Transplant Program Manage is responsible for all facets of personnel management for all direct reports (hiring, discipline, performance evaluation, salary administration, work assignments).
1. Patient Care--Ensures that appropriate care and services are available to patients, clients and families 24/7/365. Ensures appropriate clinical assignment for caseload management. Supervises teams of professionals and paraprofessionals which may include nursing staff, social workers, specialty therapists and other health related staff. Role models excellence in nursing care to the specified patient population. Ensures that the nursing process is used to provide care. Facilitates interdisciplinary collaboration in patient/client care planning. 24 hour accountability for program management. Ensures competence for each role, identifies and addresses educational needs and learning experiences.
2. Human Resource Management--Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of all staff into caseload management. Identifies employee satisfaction issues and leads initiatives to improve satisfaction. Advocates for staff within the organization.
3. Budget Management--Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes
4. Accreditation issues--Ensures that internal and external regulatory standards of nursing practice and clinical care are met or exceeded. This includes organizational policy and procedures as well as state, UNOS, CMS, JCAHO, Board of Nursing and other specified acrediting bodies. Integrates current scientific evidence into standards of practice
5. Customer satisfaction--Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations
6. Quality Improvement--Leads and participates in quality improvement initiatives that focus on identified patient safety, quality and or process of care deficits.
● Graduation from a state-accredited school of professional nursing.
● Bachelor's degree or Master's degree of which one must be in Nursing.
● Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
● Three (3) years of professional nursing experience in a tertiary care setting.
● One (1) year of experience in a supervisory role in a specialty area.
Knowledge/Skills/and Abilities Requirements:
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Transplant Program Admin
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.