RN Clinical Coordinator - SOM Psychiatry

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for workflow in patient care area. The Clinical Coordinator will triage patients and assign to proper provider as well as provide direct and indirect patient care during assigned work period, including assisting physicians in examining the patient. The Clinical Coordinator will plan, implement and evaluate care according to approved polices and procedures. This position will supervise clinical staff, make clinical staff schedules and help with training of clinical staff. This position works with other members of the Physician Practice care team to coordinate care to meet patient's needs.

In addition, the RN Clinical Coordinator will  answer and triage calls that come into the crisis line, and  ensure clinical competencies of clinical staff members. This position will be an integral member of the outpatient leadership team. Prior experience in a behavioral health setting is strongly preferred.

Responsibilities:
1. Responsible for clinical operations of the physician practice.
2. Works closely with physicians, practice manager and staff to optimize workflow efficiency, maintaining quality assurance in a physician practice.
3. Assists Practice Manager in monitoring and adjusting clinical staffing needs to meet patient demand? implements clinical schedule for the practice.
4. Provides constructive feedback to practice manager and medical staff regarding performance of clinic operations.
5. Triages medical phone questions and walk-in/urgent care patients.
6. Keeps work flow on time and assures appropriate patient arrangements.
7. Maintains inventory of medical supplies including pharmaceuticals and emergency drug supplies.
8. Works closely with practice manager in resolving operational and personnel issues.
9. Monitors quality, compliance, and operational standards in the physician clinics.
10. Ensures implementation and adherence to consistent operating policies and procedures within the physician practice.Ensures compliance with regulatory and legal requirements related to Joint Commission, HIPAA, OSHA, and other applicable standards.Reviews patient satisfaction surveys and works in coordination with practice manager to implement corrective action as needed.Assists in all levels of clinic patient care.Assesses the patient and family needs, collecting health status data and identifying patient problems.Documents pertinent patient information accurately and in a timely manner.

Other Information

Other information:
Education Requirements:
● Bachelor’s degree in Nursing.
Licensure/Certification Requirements:
● Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
● Five (5) years of progressive experience in related field.
Knowledge/Skills/and Abilities Requirements:
● Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Psychiatry 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes