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HCS Epic Instruction Designer - IT Training User Support
Job ID: 13246
Location: Morrisville, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job
Job Description
Description
This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
This position is responsible for analysis, design and simulation of the EMR system. Creates, conducts and maintains training programs related to EMR. Creates process change by integrating new processes with existing procedures. Communicates with staff and participates in the implementation of these changes with impacted teams.
Responsibilities:
1. Analyzes, tests, and selects courseware design software and training techniques to be used. Designs training program collateral. Develops and programs online courseware and assessments that support the specific work requirements of the user. Adapts training design materials to align with the user's level of responsibility. Analyzes operational process and workflows essential to curriculum design.
2. Builds, tests, and maintains the training environment.
3. Conducts training/instruction of EMR applications, methods, and processes.
4. Develops and manages project tasks on EMR, ensuring the development/creation of training programs. Identifies required activities and task dependencies across departments, resolving process issues, managing schedules, and collaborating with ISD, members of the project team and targeted users. Defines the EMR application as it relates to the organization?s specific work flows.
5. Develops short and long-term training schedules ensuring appropriate resources are secured and proper communications are released advertising availability of training.
6. Develops training plans, manner of delivery, and instructional methods, including tools, tips, and other ideas promoting user self-reliance. Manages updates to policy and procedure documentation related to training.
7. Plans, schedules, supports and communicates project goals, milestones, and deliverables.
8. Provides user support. Serves in a liaison capacity with the user community on problem solving and identifying improvement to new and existing operational systems.
Other Information
Other information:
Education Requirements:
● If in a Non-Clinical Area: Associate's degree in Adult Education, Business Administration or related field (or equivalent combination of education, training and experience).
● If in a Clinical Area: Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
● Epic certification within six (6) months from date of hire.
Professional Experience Requirements:
● No prior experience required.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: IT Training User Support
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
Diversity Statement
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
Equal Employment Opportunity
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.
UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.
