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Job ID: 13962
Location: Durham, NC
Facility/Division: Shared Services
Status: Full Time
Shift: Day Job
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).
Provides a high level of support of applications which deliver IT tools and support business functions across the health system. Gathers essential item data; including pricing, master data and healthcare required terminology to ensure accuracy and consistency within the item master catalog. Uses data cleansing and import functionality to maintain data in supply chain systems. Maintains pricing contracts, procurement templates, and vendor master records in the ERP system. Responsible for managing par level inventory, scanning, cycle counting, requisitioning, and delivering of supplies to complete the distribution cycle. Role will also function as a full-service customer service representative to clinical staff for any/all materials needs. Works closely with Supply Chain Leadership to develop data driven improvement plans for system optimization. Assists in development of department policies and procedures. Collaborates with ISD Team and ERP system users on supply chain system projects. Performs project management, requirements definitions, systems design, analysis, code development, problem resolution, and vendor coordination.
Experience with Infor Lawson Environment and/or another ERP Application technical experience along with Lawson Materials Management Information System (MMIS) is preferred
1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate.
4. Functions as a technical consultant to the health system and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives.
5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports.
● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor's degree: Two (2) years of IT systems and/or operational experience.
● If an Associate's degree: Six (6) years of IT systems and/or operational experience.
● If a High School diploma or GED: Ten (10) years of IT systems and/or operational experience.
Knowledge/Skills/and Abilities Requirements:
● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: IT Business and Revenue Cycle
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Durham
Exempt From Overtime: Exempt: Yes
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.