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Job ID: 15016
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job
A Medical Assistant II, Certified is needed for the Pediatric Hematology-Oncology Clinic. This position is in a very busy Pediatric Hematology-Oncology Clinic. The successful candidate will have a strong focus on customer service, teamwork, and the ability to multi-task.
The Pediatric Hematology-Oncology Clinic is a part of the Pediatric Hematology-Oncology Program that treats and cures children and adolescents with cancer and blood diseases such as Hemophilia and Sickle Cell disease. We also offer pediatric bone marrow transplantation which includes autologous, allogeneic, and matched unrelated donor transplants as well as umbilical cord transplants. We provide emotional, educational and social support services to patients and families. Our clinic is located on the first floor of the N.C. Cancer Hospital.
This position is full-time, 40 hours/week.
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. Works under the clinical supervision of the provider for patient care activities, and under the general direction of the designated manager/supervisor.
1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient’s reason for visit.
2. Collects patient and family data, including medical and social history.
3. Reviews patient’s current medication list, allergies and preferred pharmacy.
4. Assists the provider as directed, during treatments, examinations and procedures.
5. Collects specimens and performs phlebotomy.
6. Administers medications under the direction of a provider.
7. Performs tests, for examples EKG, eye exams, under the direction of a provider.
8. Reviews the patient record to determine whether patient requires any routine health screenings.
9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.
11. Prepares, cleans, stocks and maintains exam and treatment rooms.
12. Cleans and sterilizes instruments.
13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.
14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.
15. Assists in emergency situations as directed by a provider or nurse.
16. Additional Essential Responsibilities of a Credentialed Medical Assistant II may include: -Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs-Trains other medical assistants in clinic procedures-Assists the physician with maintaining preventive health measures for a panel of patients.-Performs clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits) -Manages clinic supply ordering
● Requires high school diploma or GED.
● Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.
● Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
● Prefer candidates with current Basic Life Support Certification from American Heart Association at the time of hire. If selected candidate does not possess BLS, one must be obtained within 30 days of hire.
Professional Experience Requirements:
● Possess at least one year of full-time experience as a Credentialed Medical Assistant.
● Demonstrate possession of the competencies outlined in the Credentialed Medical Assistant Advancement Worksheet through their application and interview.
Knowledge/Skills/and Abilities Requirements:
● Ability to perform the essential functions of the position as outlined above.
● Demonstrated effective communication and interpersonal skills.
● Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
● Ability to use a computer to document required information into the electronic medical record.
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Peds Oncology HB Clinic
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.