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Administrative Specialist

Job ID: 19492
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description


Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the subject matter authority in the administrative area for the department/clinic.

Mary Anne Long Patient and Family Resource Center (PFRC) 

Administrative Specialist – UNCH Cancer Support Program – Duties and Responsibilities 

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. 

Main responsibilities include but not limited to: 

 • Overseeing the front desk operations and primary, customer-facing interactions including greeting, wayfinding, and providing hospitality and respite services

 • Providing administrative and daily maintenance support for all PFRC operations, including supply inventory for educational, relaxation, boutique and supplement programs, as well as office and kitchen supplies 

• Conducting Joint Commission daily audits and weekly tracers and help maintain safe and clean environment in the PFRC 

• Assisting PFRC staff and volunteers in planning, advertising and executing Cancer Awareness outreach events, patient and caregiver support events

 • Maintaining donor list, track donations and manage donor correspondence 

• Managing body-image boutique, including design, inventory, displays, wig-fittings and boutique appointments for patients • Assisting with scheduling for PFRC and CCSP support services and appointments 

• Managing and triaging room reservations within the PFRC (consult and conference rooms) and determining administrative needs and making arrangements for conferences, meetings, seminars or other related activities. 

• Extracting and compiling data from written sources, individuals, and/or databases • Managing departmental information and tracking systems 

Other Information : 

Education Requirements: 

● High School diploma or GED 

Licensure/Certification Requirements: 

● No licensure or certification required. 

Professional Experience Requirements: 

● Two (2) years of clerical or administrative experience 

● If Bachelor's degree, no years of clerical or administrative experience 

● If Associate's degree, one (1) year of clerical or administrative experience Knowledge/Skills/and Abilities Requirements: 

● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Spanish language skills preferred, but not required 

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Oncology Pt & Fam Rsc Ctr 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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