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RN Care Management Educator - UNC Utilization Management

Job ID: 25112
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
Shift: Day Job

Did you know UNC Health has Ranked #2 Most Trusted Healthcare Brand in the U.S.? The UNC Health brand was ranked as the #4 healthcare brand in the United States overall and the #2 most trusted healthcare brand, just after Johns Hopkins and before Mass General. Join our One-Great-Team!

Job Description

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Responsible for the development and administers the new coworker orientation, education, and staff development program for hospital based Case Managers, Outcomes Specialists, Clinical Documentation Specialists, Team Assistants, and Medical Social Workers. 

Description of Job Responsibilities: 

1. Provides educational consult to departmental coworkers/leaders, physicians, and coworkers/leaders in other departments to foster a better understanding of utilization management practice and improve outcomes. 
2. Represents the department on the Nursing Education Council. 
3. Works collaboratively with the management team to develop professional and leadership skills of coworkers (point person/preceptor/other). 
4. Maintains case management competencies related to utilization review and discharge planning.
5. Works collaboratively with the Systems Support Specialist to develop testing scenarios and test new software or upgrades to the case management information system(s).
6. Serves as the primary point of contact for new coworkers during orientation. Coordinates the orientation schedule, assigns and serves as a resource for unit/area-based preceptors, and participates in the evaluation of new coworkers during their probation period.
7. Works closely with management to review outcomes for all disciplines to identify areas of departmental, team, discipline, or individual education/PI/staff development. Develops the education plan to improve outcomes.
8. Develops and maintains an online case management educational library.
9. Actively escalates issues to management where education efforts have been exhausted and management intervention is required.  

Other Information

Education Requirements: 

  • Bachelor's degree in a healthcare or business-related field. Master's degree preferred.
  •  BSN degree required for this role.

Licensure/Certification Requirements: 

  • RN NC LIC

Professional Experience Requirements:

  • Expertise in case management and previous experience as an adult educator required.
  • Experience in utilization management required for this role. 
Knowledge, Skills, and Abilities Requirements:
  • Advanced computer competence; Experience with PowerPoint and Visio 


Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Care Mgmt-Medical Center 

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes



This is a State position employed by UNC Health Care System.
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Diversity Statement

The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.

Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.

To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.

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