*Important Notice:
Applying for Jobs:
Thank you for your continued interest in career opportunities with UNC Health! Please note the following:
- Current teammates of UNC Health looking to apply for a position outside of their current payroll entity, please close this notice and continue your job search and application as an external applicant. Please be sure to use your personal email address and not your UNC Health email address.
- Current teammates of UNC Health looking to apply for a position within their current payroll entity, please apply as an internal applicant through Employee Self Service. Teammates applying internally, please be sure to have your teammate ID and UNC Health email address availble.
Discovery Teammate Referral Program:
**This referral program is applicable to teammates within UNC Health's core facilities and divisions. This includes UNC Health Caldwell, UNC Health Chatham, UNC Health Alliance, UNC Hospitals (UNC Medical Center, UNC WakeBrook, UNC Hillsborough, and UNC Faculty Physicians), UNC Health Johnston, UNC Physicians Network, UNC Health Rex, UNC Rex Holly Springs, UNC Health Rockingham, and Shared Services.**
Current teammates, looking to refer someone? Check out our Teammate Referral Program to earn extra cash!
Current teammates, please ensure that you submit your candidate in our system, before they apply. For teammate referral guidelines and eligibility, click here.
myCareer Development Resources:
Current UNC Health teammates also now have access to our myCareer - Career Development Resources, which provide tools and guidance to employees to create a career plan.
Telecomm Specialist
This job posting is no longer active.
Job ID: 25864
Location: Lenoir, NC
Facility/Division: Caldwell Memorial Hospital
Status: Per Diem
Shift: Weekend
Job Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Job Summary
This position is responsible for answering and directing phone calls from internal and external callers. Calls may be routine or emergency calls for assistance.
Description of Job Responsibilities
Answers and completes incoming calls. Directs calls to individuals or departments in accordance with established procedures. For emergency situations, initiates procedures, notifies the appropriate response teams(s) and follows-up to ensure appropriate response occurred.
Maintains and updates information database and a variety of statistical reports reflecting the number of calls received, call distribution, and client data.
Provides general information and assistance to callers regarding hospital hours, procedures, or departments.
Records changes in information in order to maintain familiarity with schedules, phone numbers, and other pertinent information.
Education Requirements
High School diploma or GED
Professional Experience Requirements
Two (2) years of clerical experience involving considerable telephone communication, public contact and record keeping or six (6) months as a communication center operator or an equivalent combination of education, training and experience
Other Details
Legal Employer: NCHEALTH
Entity: Caldwell Memorial Hospital
Organization Unit: Plant Oper and Main
Work Type: Per Diem
Standard Hours Per Week: 16.00
Work Schedule: Weekend
Location of Job: US:NC:Lenoir
Exempt From Overtime: Exempt: No
Diversity Statement
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
Equal Employment Opportunity
UNC Health is an equal opportunity and affirmative action employer.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
All interested applicants are invited to apply for career opportunities. Please refer to our Employment Application Accessibility page if you need a reasonable accommodation to search and/or to apply for a career opportunity.
To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process.
Learn further E-Verify details in E-Verify (English) or E-Verify (Spanish).
UNC Health supports your right to work. View the Right of Work Statement (English) or Right of Work Statement (Spanish).
View the KNOW YOUR RIGHTS (English) or the KNOW YOUR RIGHTS (Spanish)posters.
View the PAY TRANSPARENCY (English) or the PAY TRANSPARENCY (Spanish)Nondiscrimination provision posters.
View the Federal Workplace poster. View our EEO/AA Policy Statement.
