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Job ID: 30465
Location: Chapel Hill, NC
Facility/Division: UNC Medical Center
Status: Full Time
*This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Learn more about the program here: https://jobs.unchealthcare.org/pages/unc-hospitals-unc-rex-nursing-support-incentive-program
Clinical Support Tech I (Nursing Assistant I + Clerical) needed for ENT/Neurosurgery Acute Care Unit at UNC Medical Center in Chapel Hill, NC. This is a 24-bed unit caring for patients who are primarily post-operative. The ENT patient population typically present with head and neck malignancies, often requiring glossectomies, radical neck dissections, free and rotational flaps, thyroidectomies, tracheostomies, and laryngectomies. Our Neurosurgery patients typically present with brain and spinal injuries, brain tumors, and stroke. Our team prides itself on leading the way in patient care through collaboration, compassion, competence, and continuous encouragement. Through interdisciplinary partnerships and a strong focus on sustaining a positive, healthy work environment, we consistently provide excellent, patient-centered Carolina Care. This unit supports professional growth opportunities, and strongly prefers applicants that are currently enrolled in a NA II program or willing to obtain their NA II license through an in-house NA II training program.
Our unit has received two consecutive Gold Beacon Awards for Excellence. The AACN created the Beacon designation to recognize individual units that have set a path to excellence in an effort to highlight units that distinguish themselves in every facet of patient care. Recipients of a Beacon designation demonstrate excellence in sustained unit performance and patient outcomes.
This is a 36 hours per week position; working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive STATE benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend a week long Hospital Orientation (Monday through Friday, 7:30am-5:00pm) which is offered every two weeks.
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers
● High School diploma or GED
● Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) for Healthcare Provider certification
Professional Experience Requirements:
● One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training and experience.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: 7 Neurosciences
Work Type: Full Time
Standard Hours Per Week: 36.00
Work Schedule: Rotating
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
The UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.
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Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
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